What do these qualifications cover?

The GA Level 3 Certificate in Veterinary Reception Skills has been developed in partnership with the British Veterinary Receptionist Association (BVRA). This is a comprehensive qualification designed to equip learners with the essential knowledge and professional skills needed to excel as a veterinary receptionist. Learners will master communication and customer service skills, consider the principles of working as a Veterinary Receptionist, learn about administration and veterinary practice operations, preventative animal health care, and animal triage and first aid. Learners will also develop their knowledge and understanding of the euthanasia process and how to provide bereavement support. This qualification is suitable for those starting a journey in veterinary care or those who wish to advance their career in an existing role.